Privacy Policy
Last Updated: June 2026
Introduction
At NOVX DIGITAL (SMC-PRIVATE) LIMITED (“NOVX DIGITAL,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact us, request our services, or interact with our digital platforms.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue using our website and services.
Who We Are
NOVX DIGITAL is a digital marketing and website development agency providing professional services including:
- Search Engine Optimization (SEO)
- Website Design & Development
- WordPress Development
- E-Commerce Development
- Shopify Development
- WooCommerce Development
- Graphic Design & Branding
- Digital Marketing
- AI Automation Solutions
We serve businesses and organizations worldwide.
Information We Collect
We may collect information that you voluntarily provide when using our website or communicating with us.
Personal Information
The personal information we may collect includes:
- Full Name
- Email Address
- Phone Number
- Business or Company Name
- Website URL
- Project Requirements
- Appointment Booking Details
- Any information submitted through contact forms, WhatsApp, email, or consultation requests
Technical Information
We may automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Referring Website
- Pages Visited
- Time Spent on Pages
- Geographic Location (Approximate)
- Website Interaction Data
How We Collect Information
We collect information through various methods, including:
Contact Forms
When you submit an inquiry through our website contact forms, we collect the information you provide to respond to your request.
Appointment Booking Forms
When you schedule a consultation or discovery call, we collect information to manage and confirm your appointment.
Email Communication
When you email us directly, we collect information contained in your message and correspondence.
Website Analytics Tools
We use analytics and marketing technologies to understand visitor behavior and improve our services.
How We Use Your Information
We use collected information for legitimate business purposes, including:
- Responding to inquiries and support requests
- Providing requested services
- Preparing project proposals and quotations
- Managing client relationships
- Scheduling consultations and appointments
- Improving website performance and user experience
- Analyzing website traffic and visitor behavior
- Sending important service-related communications
- Maintaining website security
- Preventing fraud and unauthorized activity
- Measuring marketing campaign effectiveness
- Complying with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website performance.
Cookies help us:
- Understand website traffic
- Improve functionality
- Remember user preferences
- Measure advertising performance
- Optimize marketing campaigns
You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
Analytics and Advertising Technologies
To improve our services and marketing performance, we use various analytics and advertising tools, including:
Google Analytics
Google Analytics helps us understand how visitors interact with our website, including traffic sources, page performance, and user engagement.
Google Search Console
Google Search Console helps us monitor website visibility and performance within search engines.
Google Ads Conversion Tracking
We may use conversion tracking to measure the effectiveness of our advertising campaigns and improve marketing performance.
Meta Pixel (Facebook Pixel)
Meta Pixel helps us understand advertising performance, website interactions, and visitor engagement across Meta platforms.
These services may collect certain information according to their own privacy policies.
Information Sharing and Disclosure
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
We may share information only in the following circumstances:
Service Providers
We may work with trusted third-party service providers who help us operate our website and deliver services.
Legal Requirements
We may disclose information if required by law, court order, legal process, or governmental authority.
Business Protection
Information may be disclosed when necessary to protect our rights, property, security, or legal interests.
International Data Processing
As we serve clients worldwide, your information may be processed or stored in different countries where our service providers operate.
By using our website, you acknowledge that your information may be transferred and processed internationally in accordance with this Privacy Policy.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Respond to inquiries
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
Third-Party Websites
Our website may contain links to third-party websites, tools, or platforms.
We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information.
These rights may include:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Withdraw consent where applicable
- Request information about how your data is used
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take appropriate steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.
Any updates will be posted on this page along with the revised “Last Updated” date.
We encourage users to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
NOVX DIGITAL (SMC-PRIVATE) LIMITED
Address: Charsadda, Pakistan
Phone: +92 313 8181588
Email: info@novxdigital.com
Website: www.novxdigital.com
We are committed to addressing privacy-related inquiries in a timely and professional manner.
